Frequently Asked Questions

What is MyContentScout?

MyContentScout is a pioneering solution that enables organisations to find answers and insights from their information easier, faster, and with more accuracy than ever before, precisely when they need it.

By leveraging the latest AI technology in conjunction with advanced search capabilities, MyContentScout is a cutting-edge solution that increases organisational productivity, accelerates decision-making, and helps create better customer and employee experiences.

How does MyContentScout work?

Users can simply ask MyContentScout questions, and it quickly retrieves the needed answers and insights from your organisations various digital content sources - be it documents, images, videos, audio, e-learning formats or even data dashboards.

What are the key features of MyContentScout?

MyContentScout offers a range of key features, including the ability to search for information and answers using everyday language. It searches across various content types such as documents, videos, audio files, images, data dashboards, and e-learning modules. It uses AI technology to generate answers to the questions asked from the best-matched retrieved content. Users can filter their search and retrieve information by their preferred content type. Users have the ability to interact with the search results and access the retrieved content precisely at the point where their question is answered.

Who is MyContentScout for and does it suit my business?

MyContentScout is for any organisation whose employees or customers waste precious time trying to find the information and answers they need when they need it.

If the below sounds like your organisation then MyContentScout would be of huge benefit.

Every Organisation accumulates digital content at a rapid rate. People bounce from emails, to file shares, to intranets, to websites, to systems searching for information,answers and insights. As a result, problems take longer to solve, frustration grows, productivity slows and often quality diminishes. All of these factors contribute to having a negative impact on organisations and their employees and customers, costing time, money, and morale.

Who is MyContentScout for and does it suit my business?

Can I integrate MyContentScout with other tools, platforms and external data sources?

Yes. MyContentScout's ability to connect to other tools, platforms and data sources to ingest content is constantly growing. Some examples that will be available soon include Google Drive, SharePoint, and OneDrive. If you have a specific integration that you would like to explore, please contact us.

Can I integrate MyContentScout with other tools, platforms and external data sources?

Is there a free trial available for MyContentScout?

Currently, we do not offer a free trial. However, feel free to reach out to us to discuss your requirements, and we may be able to arrange something for you.

Is there a free trial available for MyContentScout?

Currently, we do not offer a free trial. However, feel free to reach out to us to discuss your requirements, and we may be able to arrange something for you.

How is customer support handled for MyContentScout?

MyContentScout is developed by the Virtual Forge. The Virtual Forge has a dedicated expert service desk that will provide assistance with any questions, queries, or issues you may have.

What is the pricing model for MyContentScout?

The pricing structure for MyContentScout can be tailored to suit your preferences. Options include a fixed fee per user or a variable fee based on usage (with an initial setup / content ingestion cost). This flexibility allows you to choose the pricing model that aligns best with your budget and requirements.

How do I get started with MyContentScout?

Simply get in touch with the team via +44 (0) 207 078 8855 or email info@mycontentscout.com and we will be happy to get you started.

How does MyContentScout differ from competitors?

Unlike traditional enterprise search solutions, MyContentScout offers a transformative approach to providing organisations with precise, relevant information and answers at the point of need. Its modern, clean user interface and fresh approach to the user search experience make it intuitive and easy to use. Being cloud-based and its support for desktop, tablet and mobile devices ensures that users can access and consume content and get answers how, when, and wherever they need them.

What devices does MyContentScout work on?

MyContentScout is accessible across desktop, tablet, and mobile devices. This ensures that users have the flexibility to access information and insights regardless of the device they are using.

Does MyContentScout support multiple languages?

Yes. The language support of MyContentScout is constantly growing. At present, it supports English and German.

Can users be restricted from accessing specific content within MyContentScout?

Yes. MyContentScout operates on a "bring your own permissions" model. Every organisation has a unique permission model, ranging from simple to complex. You define your permission settings, configuring clear access rules that specify which users can access particular content. This ensures that only authorised users can view specific information.

Can users be restricted from accessing specific content within MyContentScout?

Does MyContentScout support single sign on?

Yes. We can set up users directly in MyContentScout or integrate with your identity management system such as Active Directory for example.

Can MyContentScout be customised to match an organisations brand?

Yes. MyContentScout offers the flexibility to be themed and branded in accordance with your organisations brand guidelines. This means that the platform's visual elements, such as colours, fonts, logos, and major design aesthetics, can be customised to align perfectly with your organisation's brand identity.

Is MyContentScout a cloud solution?

Yes. MyContentScout is a cloud solution and can be setup in AWS or Azure.

Frequently asked
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Frequently askedquestions

BOOK A DEMO

Book your Demo Today!

HQ

GET IN TOUCH

SITE MAP

Frequently asked
questions